Registered for a course and need assistance?

Basics

• Creating a Complex Password
• Setup Two-Factor Authentication
• Zoom Basics
• What is my password for sign in or login?

Blended Learning Courses

• How do I join the Expert-Led Live Web Session? (Zoom)
• Help! The class times/dates from Award Solutions for a blended class do not match the ones from my company.

ON-DEMAND Courses

• How to access your ON-DEMAND courses
• Which browser works best for ON-DEMAND courses?

Expert-Led Live Online Courses

• Trouble Joining an Expert-Led Live Course
• What is the best browser to use for your courses?
• How long is the course material available?
• How do I access the course and the material?