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  2. Registered for a course and need assistance?

Registered for a course and need assistance?

Basics

  • Creating a Complex Password
  • Setup Two-Factor Authentication
  • Zoom Basics
  • What is my password for sign in or login?

Blended Learning Courses

  • How do I join the Expert-Led Live Web Session? (Zoom)
  • Help! The class times/dates from Award Solutions for a blended class do not match the ones from my company.

ON-DEMAND Courses

  • How to access your ON-DEMAND courses
  • Which browser works best for ON-DEMAND courses?

Expert-Led Live Online Courses

  • Trouble Joining an Expert-Led Live Course
  • What is the best browser to use for your courses?
  • How long is the course material available?
  • How do I access the course and the material?

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