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Return Award laptops

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Our goal is to return laptops for a small group of people that only had one Award laptop. 

NOTE: IF YOU DELIVER COURSES, PLEASE DO NOT PROCEED.

REMINDER: THE LAPTOP MUST BE WIPED/RESET PRIOR TO SHIPMENT. ALL DATA ON THE LAPTOP WILL BE LOST.

Step 1: Verify

  1. Verify that all essential applications are accessible from the Accenture laptop
  2. Verify that OneNote notebooks are accessible from Accenture laptop
  3. Verify that all personal files including medical data, tax data, photos are removed from Award's OneDrive account.
  4. Verify that OneDrive sync is healthy and critical files are visible from Chrome/Edge on Accenture laptop.
  5. Verify that python files are stored in Award's GitHub and accessible from Accenture laptop.

Step 2: Wipe

  1. Send an email to support@awardsolutions.com with the following:
    1. Serial number and/or name of laptop
    2. UPS Tracking number from the shipping label provided by Accenture
  2. Confirm the laptop was successfully wiped
  3. Ship the laptop, keyboard, power cord (per Accenture, you may keep the Surface Pen)

Questions? Please reach out.